How We Handle Your Documents

We take document security seriously. Here’s how we collect, store, and use your materials throughout your visa process.

Collection

• We only request documents relevant to your chosen visa route.
• Documents are accepted through secure channels agreed with you (encrypted email or secure upload).

Storage

• Files are stored in encrypted repositories with access limited to your case team.
• Access is role-based and reviewed regularly.

Use

• We use your documents solely to prepare and submit your application and to book related appointments.
• Copies are shared with consulates or trusted partners only when required to deliver the service.

Retention & disposal

• We retain files only for the duration necessary to support your case and comply with legal obligations.
• Upon case closure and your request, we delete or anonymize stored copies subject to applicable record-keeping rules.

Your control

• You can ask what documents we hold for you and request corrections.
• You may request deletion after your case is complete, subject to legal requirements.

Questions

For any data-handling questions, contact info@emde.global or +44 7405 824136.