How We Handle Your Documents
We take document security seriously. Here’s how we collect, store, and use your materials throughout your visa process.
Collection
- We only request documents relevant to your chosen visa route.
- Documents are accepted through secure channels agreed with you (encrypted email or secure upload).
Storage
- Files are stored in encrypted repositories with access limited to your case team.
- Access is role-based and reviewed regularly.
Use
- We use your documents solely to prepare and submit your application and to book related appointments.
- Copies are shared with consulates or trusted partners only when required to deliver the service.
Retention & disposal
- We retain files only for the duration necessary to support your case and comply with legal obligations.
- Upon case closure and your request, we delete or anonymize stored copies subject to applicable record-keeping rules.
Your control
- You can ask what documents we hold for you and request corrections.
- You may request deletion after your case is complete, subject to legal requirements.
Questions
For any data-handling questions, contact info@emde.global or +44 7405 824136.